Sony Xperia XZ1 Compact


Notifications, background tasks, automatic synchronization or alarms do not work correctly for “Example App” on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Storage & memory”.
  3. Next to “Smart cleaner”, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
  4. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  5. Choose “Advanced”.
  6. Add “Example App” to the “Whitelist”.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.
  8. Open “Example App” on your device.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery” or “Power management”.
  3. Choose “Stamina mode”.
  4. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  5. Next to “Extended standby”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Next to “Extended usage”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  7. Next to “Stamina clock”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  8. Tap on “Apps active in standby”.
  9. If “Example App” is already in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
  10. At the top, tap on “Add applications”.
  11. Find “Example App” in the list of apps.
  12. Next to “Example App”, put a checkmark into the checkbox.
  13. At the bottom, tap on “Done”.
  14. Leave by pressing ○ (“Home”) at the bottom of your device.
  15. Open “Example App” on your device.
  16. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery” or “Power management”.
  3. Choose “Stamina mode”.
  4. Select “Never”.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.
  6. Open “Example App” on your device.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery” or “Power management”.
  3. Choose “Ultra Stamina mode”.
  4. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.
  6. Open “Example App” on your device.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Stamina mode”.
  3. At the top, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
  4. Below “Apps active in standby”, if “Example App” is already in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
  5. Tap on “Add applications”.
  6. Find “Example App” in the list of apps.
  7. Next to “Example App”, put a checkmark into the checkbox.
  8. At the bottom, tap on “Done”.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  10. Open “Example App” on your device.
  11. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery” or “Power management”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Choose “Battery optimization”.
  5. In the “Not optimized” section, if “Example App” is in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
  6. Switch to the “All others” section.
  7. Find “Example App” in the list of apps.
  8. Next to “Example App”, make sure that there is a checkmark in the checkbox.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  10. Open “Example App” on your device.
  11. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery” or “Power management”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Choose “Power-saving exceptions”.
  5. At the top, select “Apps”.
  6. Find “Example App” in the list of apps.
  7. Next to “Example App”, make sure that there is a checkmark in the checkbox.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.
  9. Open “Example App” on your device.
  10. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Network & Internet”.
  3. Choose “Data usage”.
  4. Choose “Data saver”.
  5. Make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Choose “Unrestricted data access”.
  7. Add “Example App”.
  8. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “See all … apps”.
  4. Choose “Example App” from the list of apps.
  5. Choose “Notifications”.
  6. At the top, next to “Show notifications”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Accounts”.
  3. Next to “Automatically sync data”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  4. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “See all … apps”.
  4. Choose “Example App” from the list of apps.
  5. Choose “Permissions”.
  6. Make sure that all switches are turned on, i.e. with their knobs or handles at the right, unless you have any specific objections.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “See all … apps”.
  4. Choose “Example App” from the list of apps.
  5. Tap on “Advanced”.
  6. Choose “Battery”.
  7. If “Background restriction” says “App can use battery in background”, there’s nothing left for you to do. Otherwise, proceed with the next step.
  8. If it says “Restricted”, tap on “Background restriction” and then tap on “Remove”.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  10. Open “Example App” on your device.
  11. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Choose “Special app access”.
  4. Choose “Battery optimization”.
  5. In the drop-down list at the top, switch from “Not optimized” to “All apps”.
  6. Choose “Example App” from the list of apps.
  7. Switch from “Optimize” to “Don’t optimize”.
  8. Tap on “Done”.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  10. Open “Example App” on your device.
  11. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Choose “Battery Manager”.
  4. Next to “Use Battery Manager”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  5. Leave by pressing ○ (“Home”) at the bottom of your device.
  6. Open “Example App” on your device.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Choose “Battery Saver”.
  4. Next to “Turn on automatically”, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
  5. Set the threshold to a low percent value, e.g. “At 15%”.
  6. If this works for you, next to “Turn on automatically”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Network & internet”.
  3. Choose “Data usage”.
  4. Tap on “Data Saver”.
  5. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “See all … apps”.
  4. Choose “Example App” from the list of apps.
  5. Choose “App notifications”.
  6. At the top, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Users & accounts”.
  3. Next to “Automatically sync data”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  4. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Apps & notifications”.
  3. Tap on “See all … apps”.
  4. Choose “Example App” from the list of apps.
  5. Choose “Permissions”.
  6. Make sure that all switches are turned on, i.e. with their knobs or handles at the right, unless you have any specific objections.
  7. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Choose “Battery optimization”.
  5. In the drop-down list at the top, switch from “Not optimized” to “All apps”.
  6. Choose “Example App” from the list of apps.
  7. Switch from “Optimize” to “Don’t optimize”.
  8. Tap on “Done”.
  9. Leave by pressing ○ (“Home”) at the bottom of your device.
  10. Open “Example App” on your device.
  11. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Next to “Battery saver”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  4. Leave by pressing ○ (“Home”) at the bottom of your device.
  5. Open “Example App” on your device.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. Open the “Settings” of your device.
  2. Choose “Network & Internet”.
  3. Choose “Data usage”.
  4. Tap on “Data saver”.
  5. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  6. Leave by pressing ○ (“Home”) at the bottom of your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?


  1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “Example App”, and prevent them from working correctly.
  2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “Example App”.
  3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.

Have you been able to follow these steps on your Sony Xperia XZ1 Compact?