Android 4.1–4.4 (“Jelly Bean”, “KitKat”)


Notifications, background tasks, automatic synchronization or alarms do not work correctly for “Example App” on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Device maintenance”.
  3. At the bottom left, choose “Battery”.
  4. In the upper half, choose “Battery Usage”.
  5. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  6. Choose “Optimize battery usage”.
  7. In the drop-down list at the top, switch from “Not optimized” to “All apps”.
  8. Find “Example App” in the list of apps.
  9. Next to “Example App”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  10. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  11. Open “Example App” on your device.
  12. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Device maintenance”.
  3. At the bottom left, choose “Battery”.
  4. Find the section “Power saving mode”.
  5. Make sure that either “Off” or “Mid” is selected.
  6. If it’s “Off”, there’s nothing left for you to do. Otherwise, proceed with the next step.
  7. If it’s “Mid”, tap on “Mid” again for its details to appear.
  8. At the top, choose “Customize”.
  9. Next to “Background network usage”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  10. At the very top, choose “Apply”.
  11. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Device maintenance”.
  3. At the bottom left, choose “Battery”.
  4. At the very bottom, choose “Unmonitored apps”. You may have to find and expand the section “Sleeping apps” for this to show up.
  5. Check if “Example App” is already in the list. If it’s in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
  6. Either at the top or at the bottom, tap on “Add apps”.
  7. Find “Example App” in the list of apps.
  8. Put a checkmark into the checkbox next to “Example App”.
  9. At the very top, press “Done”.
  10. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  11. Open “Example App” on your device.
  12. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Device maintenance”.
  3. At the bottom left, choose “Battery”.
  4. At the bottom, choose “Unmonitored apps”.
  5. Check if “Example App” is already in the list. If it’s in the list, there’s nothing left for you to do. Otherwise, proceed with the next step.
  6. At the top, tap on “Edit”.
  7. Find “Example App” in the list of apps.
  8. Put a checkmark into the checkbox next to “Example App”.
  9. At the top, press “Done”.
  10. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  11. Open “Example App” on your device.
  12. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Device maintenance”.
  3. At the bottom left, choose “Battery”.
  4. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  5. Choose “Advanced settings”.
  6. Next to “App power monitor”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  7. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  8. Open “Example App” on your device.
  9. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Smart manager” on your device.
  2. Choose “Battery”.
  3. In the “App optimization” or “App power saving” section, choose “Detail”.
  4. At the very top, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
  5. Find “Example App” in the list of apps.
  6. Tap on “Example App”.
  7. Select “Disabled for”.
  8. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  9. Open “Example App” on your device.
  10. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. In the “App optimization” or “App power saving” section, choose “Detail”.
  4. At the very top, if the switch is turned off, i.e. with its knob or handle at the left, there’s nothing left for you to do. Otherwise, proceed with the next step.
  5. Find “Example App” in the list of apps.
  6. Tap on “Example App”.
  7. Select “Disabled for”.
  8. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  9. Open “Example App” on your device.
  10. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Security”.
  3. Choose “Auto-start management”.
  4. Next to “Example App”, make sure that there is a checkmark in the checkbox.
  5. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  6. Open “Example App” on your device.
  7. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Apps”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Tap on “Special access”.
  5. Choose “Optimize battery usage”.
  6. In the drop-down list at the top, switch from “Not optimized” to “All apps”.
  7. Find “Example App” in the list of apps.
  8. Next to “Example App”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  9. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  10. Open “Example App” on your device.
  11. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Apps”.
  3. Choose “Example App” from the list of apps.
  4. Choose “Memory”.
  5. Tap on “Use details”.
  6. Choose “Optimize battery usage”.
  7. In the drop-down list at the top, switch from “Not optimized” to “All apps”.
  8. Find “Example App” in the list of apps.
  9. Next to “Example App”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
  10. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  11. Open “Example App” on your device.
  12. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Apps”.
  3. Choose “Example App” from the list of apps.
  4. Choose “Memory”.
  5. Tap on “Use details”.
  6. Next to “Allow background activity”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
  7. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  8. Open “Example App” on your device.
  9. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Choose “Power saving mode”.
  4. Change this to “Off”.
  5. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  6. Open “Example App” on your device.
  7. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Choose “Ultra power saving mode”.
  4. Change this to “Off”.
  5. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  6. Open “Example App” on your device.
  7. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Battery”.
  3. Below “Network power saving”, make sure that it says “Off”.
  4. Leave by pressing ⌂ (“Home”) at the bottom of your device.
  5. Open “Example App” on your device.
  6. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Data usage”.
  3. At the top right, tap on ⋮ (three dots) to open the expanded menu.
  4. Choose “Turn off Restrict backgroud data”.
  5. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. Open the “Settings” of your device.
  2. Choose “Apps”.
  3. At the top, select “Downloaded”.
  4. Choose “Example App” from the list of apps.
  5. At the top, next to “Show notifications”, make sure that there is a checkmark in the checkbox.
  6. Leave by pressing ⌂ (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?


  1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “Example App”, and prevent them from working correctly.
  2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “Example App”.
  3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.

Have you been able to follow these steps on Android 4.1–4.4 (“Jelly Bean”, “KitKat”)?